Cancellation & Return
Payments. All charges associated with Customer’s Account (“Fees”) are set forth in the applicable SOF or Website, and are due and payable in full within thirty (30) days from the invoice date or as stated in the applicable SOF. Payment obligations are non-cancelable, regardless of utilization by the Customer and except as expressly permitted in this Agreement, Fees paid are non-refundable. Customer will pay the Fees through an accepted payment method as specified in the applicable SOF or Website. Unless otherwise set forth in the SOF, Customer’s subscription to the Services will be notified automatically for a Subscription Term in accordance with the renewal terms and conditions . During the Term, the Customer may not reduce their Service Plan or User count.
Late Payments. If undisputed Fees are more than thirty (30) days overdue, then, following written notification from Criar Solutions, Criar Solutions may suspend the work of Customer’s Services and/or progress, including, without limitation, Customer’s Account, until such unpaid Fees are paid in full.